All the fun of the festival

Last week was Plymouth's fifth annual Social Enterprise Festival. Held, appropriately, during Global Entrepreneurship Week, it saw over 300 people attend nine different events on social enterprise themes. My highlights were as follows.

The week kicked off with a wonderful and animated talk by Rubies in the Rubble founder, Jenny Dawson. Jenny's passion and practicality struck me. She just got on with it and learned as she went. There was clearly deep strategy and clever thinking involved but also the sense of bootstrapping - so common to social entrepreneurs - was strong. If there's a lesson around the perceived need for endless business planning and analysis versus learning by doing this was it.

We at Iridescent Ideas delivered a masterclass on measuring social impact alongside Sara Burgess, CIC Regulator. The need to start some kind of social impact measurements, even if bespoke and limited in scope, was a key theme. The sooner you start, the sooner you learn how to do it better and the sooner you'll get great information on your impact.

Wednesday saw the flagship event, the Social Enterprise City Summit, hosted by Plymouth City Council. There was a variety of speakers including a great rabble rousing speech by Peter Holbrook, CEO of Social Enterprise UK. We also heard from some of the investees of the Council's Social Enterprise Investment Fund. A common theme was the need to remember social impact along with talk of the economic benefits of social enterprise. The looming general and council election was an ever present context. The ideas in the Social Economy Alliance's great manifesto also need to come to the fore over the next few months. Now is our chance to shape the social, economic and political landscape. Now is when we need to be clear about the world we want to see over the next five years.

The Next Big Things, an exhibition of newer social enterprises at Thinqtanq, was a fascinating insight into the needs of new entrepreneurs. Many are looking for start-up investment and also beginning to clarify their business and social ideas.

Finally Friday saw an insightful talk by Jessica Smith of Poached Creative - known for their excellent work on the Buy Social campaign - on marketing for social enterprises. This was full of practical and strategic advice.

The week showed me that we all - large and small, new and established - need to sharpen up our understanding of our markets, our ability to sell our products and services and to build strong brands to survive and thrive. We also need to get back to first principles on why we exist, the social causes we tackle and the impact we are having. Finally, the need to talk to politicians and campaign for change was brought into sharp focus. 

In defence of social enterprise

I read Iqbal Wahhab's article on the supposed death of social enterprise the other day. A piece that demands a response.

Firstly, to declare an interest, I am a director of several social enterprises and also involved in a local social enterprise network, so, clearly, I'm a flag-bearer for the idea. As I've argued many times, I think that businesses that create economic, environmental and social returns are better for the UK. 

Wahhab talks of there being no 'credible explanation' and no 'agreed definition' of the term social enterprise. Well there is clearly a credible explanation and as close as you can get to agreement on a definition. Two of the leading organizations in this debate - Social Enterprise Mark and Social Enterprise UK - have a virtually identical set of criteria to define a social enterprise. They can be found here and here. Spot the tiny difference. The Labour party is even proposing to legally define social enterprise if it wins power in 2015. Good luck with that.

Wahhab goes on to describe a failed social enterprise restaurant as if to highlight the flaws inherent in the concept of social enterprise itself. I find this a bizarre claim. Do we say that all private sector models are flawed because one business goes bust through selling a poor product or service? That is the nature of the market and social enterprises compete like any other business. I'm not sure we should decry an entire business sector because some firms make a loss or don't make huge profits. Many sectors work on tight margins.

To the 'social entrepreneur' Wahhab calls a boardroom beast: I say challenge him; ask for his socially entrepreneurial credentials. Just look at what happened when the Advertising Standards Authority investigated A4E for claiming they were a 'social purpose' organization.

Wahhab's final point, to claim that somehow social enterprises are not 'real' businesses is unnecessarily provocative. To argue that real businesses - I assume he means 'standard' private-profit making firms - can tackle society's problems lacks credibility. Are those the same real businesses that have driven the world to the brink of ecological disaster, that have screwed workers, that evade and avoid tax, that miss-sell time and time and time again?
So let us be pro-real-business. Be pro-business that achieves economic, social and environmental 'dividends'. Pro-business that treats staff fairly. Pro-business that creates wealth, prosperity and jobs for all; not a tiny minority. Pro-business that rewards success appropriately. Pro-business that makes a profit, makes it ethically and honestly and does something profoundly decent with that profit to help make the world a better place. You are more likely to find that those 'real' businesses will be social enterprises.

Don't get me wrong, there are brilliant private businesses that go further than greenwash and bolt-on CSR. However, I just do not believe that there are enough of these businesses that will 'own society's problems and fix them'.

The last five years has surely shown us that we need a new way of looking at business and how it can resolve the world's issues and yes, business can be a driving force for achieving positive change and doing great things to advance humanity.

Social Enterprise Festival November 2014

It’s that time of year again: the clocks go back, trick or treaters roam the streets, bonfire smoke gets in your eyes, and, oh yes, it’s time for Plymouth’s annual Social Enterprise Festival.

This year festivities run from 17^th to 21^st November and are held, as usual, during Global Entrepreneurship Week. The festival is hosted by Plymouth Social Enterprise Network and we are thrilled to be part of something happening all over the world where people will be celebrating the passion and inspiration behind business.

Our take on this is that we need to go a step further than ‘business as usual’. We want to see how we can harness the best of entrepreneurial thinking to tackle the world’s - and Plymouth’s - social, economic and environmental problems.

The week itself is packed full of thought-provoking and practical activities. We have secured some of the nation’s top social entrepreneurs to share their stories with us. People like Jenny Dawson of food business Rubies in the Rubble; Cecilia Crossley of children’s clothes firm From Babies with Love and Jess Smith from the ethical PR company Poached Creative. There are practical sessions on marketing and proving social impact. We will celebrate the rising stars of the social enterprise world in Plymouth. The CEO of Social Enterprise UK - Peter Holbrook - will talk to us about how the social economy is set to transform public policy. There will even be a ‘liveblog’ at Rumpus Cosy café on Derry’s Cross. This will all be served with a hearty dose of social enterprise beer, bread and chocolate.

The festival is made even more special by the fact that Plymouth is the world’s first and finest Social Enterprise City. We want to celebrate this and also to explore what’s next. We want to see how social enterprises can be more influential in the economy of our city and how they can solve the big issues of today. Let’s not forget that social enterprise in Plymouth is already big business - PSEN members have a combined turnover of half-a-billion pounds and employ 7,000 people.

This is also the last festival before the next round of political elections in May 2015. If you want to influence the people who will be shaping economic and social policy for the next five years please come along and share your opinions.

Information about all the events can be found at www.socentcity.com.

Refine/define: Why talking about what is a social enterprise is still important

“So you’re a social enterprise, eh? What does that mean then?” How many times have you been asked that question? How many times have you answered it but still aren’t convinced that they questioner has ‘got it’ or believes it?

The debate about the definition of social enterprise may well seem jaded and old news to those of us within the social enterprise community but it seems that a large proportion of the general public didn’t even realize there had been a debate going on. So the aforementioned question comes up time and time again. If we want to establish new audiences for social enterprise and push the concept into a wider public consciousness it is vitally important to maintain a public dialogue about ‘what is a social enterprise’.

No one really seems to question you in the same way if your business is a charity or Fairtrade or eco-friendly. There is an automatic assumption these are ‘good’ things. People know what these terms mean. They come with a nice badge, logo or number that tells the public they’ve been checked out and do indeed do what they say on the tin. If only there was a similar thing available to social enterprises…

Enter the Social Enterprise Mark. The Mark is the social enterprise equivalent of the Fairtrade logo or the Charity Commission number. The Social Enterprise Mark provides:

*A clear definition of what constitutes a social enterprise
*An instantly recognisable ‘stamp of approval’ to show that your business has been independently assessed and meets criteria to justifiably call itself a social enterprise
*A national community of like-minded ethical businesses for social enterprises to engage with
*A range of other benefits around marketing and support.

There is growing interest in the Social Enterprise Mark, particularly among large organisations like universities.Plymouth University is the first social enterprise university and has held the Mark since 2012. Another university is set to join. Many of the large health spin-outs also hold the Mark. These organizations provide services to huge numbers of people and have strong roles in public life in their respective towns, cities and areas. I would like to see more large healthcare providers really engage with the public around understanding that they are receiving great services from a local social enterprise. The Mark could help them do this.

As the social enterprise sector, and public awareness of it, continues to grow, so I hope that the Social Enterprise Mark will continue to flow into public consciousness and eventually become as recognizable as the Fairtrade logo. The Mark will evolve, I am sure, and we need an ongoing dialogue about what it means to be a social enterprise both within and outside the sector.

With the introduction of the Social Value Act in 2013 there is a requirement for social value and impact to be given more weight within commissioning of services. Consumers are looking to purchase ethical goods and for businesses to behave better. Surely then, the time is right for the Social Enterprise Mark to become a stamp of social value so that commissioners and customers alike will recognize social enterprises and be able to make more informed choices about the goods and services they buy and use.

I believe that social enterprises are better for the economy and for society. We need to articulate more clear what 'better' looks like of course. Social enterprises create wealth and jobs and also deliver environmental and social value. The Mark can be the guarantee that proves this.